Which values are considered standard case status values?

The standard case status values typically represent the lifecycle stages of a case in a business process. The option that correctly lists these values includes "Open," indicating a case that has been initiated but not yet resolved; "Pending-Approval," suggesting that a case is awaiting some form of approval necessary to proceed; and "Resolved-Completed," which implies that the case has met all criteria, has been addressed fully, and is considered finished.

These status values provide a clear framework for tracking the progress of cases within a system, helping users understand where each case stands in its lifecycle. The inclusion of both 'Pending-Approval' and 'Resolved-Completed' reflects specific statuses that might arise within many workflows, indicating situations that need further action before closure.

Other options may have listed stages that are not widely recognized as standard or might have terminology that doesn't align with typical case management in Pega or similar platforms. This understanding is crucial for effectively managing cases and ensuring that all stakeholders have clarity on the current status of work items.