Which two actions align with Pega's best practices for automating an expense reporting process?

Utilizing DCO (Direct Capture of Objectives) for business requirements entry is a best practice because it promotes collaboration between business stakeholders and the development team early in the project. This approach allows for a more accurate capture of requirements, as it encourages active participation from those who understand the business needs. By using DCO, teams can create better alignment on project goals, reduce misunderstandings, and ensure that the resulting application meets user expectations and business objectives.

DCO facilitates a streamlined process where requirements can be defined, discussed, and refined in real-time, thus ensuring that the development work is directly focused on delivering business value. The involvement of stakeholders in defining requirements also helps in validating that the functionality being developed is indeed in line with what is needed, which ultimately supports a more efficient and effective automation of processes such as expense reporting.