Which standard flow shape is responsible for creating a task in a work list or workbasket?

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The correct choice pertains to the Assignment flow shape, which plays a crucial role in task management within the Pega process. When a flow reaches an Assignment shape, it signifies that a task needs to be handled by a user or a specific workgroup. This task is typically added to the work list of the designated user or allocated into a workbasket, where it can be picked up and processed by any appropriate user. The Assignment shape is essential for managing user interactions in processes, ensuring that the right tasks are completed by the right individuals in a systematic manner.

Other shapes, such as the Task flow shape, are designed to define specific steps in a process but do not explicitly facilitate task assignment to users. Utility shapes are used for background functions that do not require user involvement, and Connector shapes serve to interlink different flow paths but do not create tasks. Therefore, the Assignment flow shape is fundamental for pushing tasks into a work list or workbasket, highlighting its significance in user-task engagement within Pega workflows.

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