Which of the following statements correctly defines a case type in Pega?

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A case type in Pega serves as a template for creating and processing cases, encapsulating the attributes, behaviors, and processes associated with a specific kind of work. This means it establishes a framework that outlines how cases of that type should be managed, including the flow, data elements, and required actions. By defining a case type, developers can ensure that all instances of that case will follow a consistent methodology, allowing for effective case management throughout their lifecycle.

In the context of case management, the identification of case types is crucial because it allows organizations to streamline processes and maintain a standardized approach to handling various situations. This structure supports scalability and reusability, making it easier to adapt to changing requirements or enhance functionality over time.

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