Which of the following is an example of a case life cycle step?

A local action represents a specific interaction or task within the broader context of a case life cycle in Pega. In Pega's case management, the life cycle consists of various stages or steps that facilitate the progression of a case from its initiation to resolution. A local action allows users to perform actions that are relevant to the current context of the case without disrupting the overall flow, effectively contributing to the case's progression.

By providing a localized way to gather information or perform tasks, local actions enhance the user's engagement and collaboration within the case life cycle. This contrasts with other options, which may represent important features or tools within the application but do not fit the definition of a step that actively moves the case through its lifecycle stages. Thus, a local action is a distinct part of the case life cycle, making it the correct choice.