What is a common use case for activities in Pega?

Activities in Pega are pivotal for performing various tasks related to case management. A common use case for activities is routing cases and updating work status. This involves defining the steps that the system must execute to manage the progression of a case, making real-time decisions based on specific criteria, and altering the state of cases throughout their lifecycle. Activities allow users to automate repetitive tasks, apply logic, and manage the data associated with cases seamlessly.

In contrast, while creating user interface elements pertains more to the design aspect of applications, managing system-level errors focuses on error handling and system reliability, which are not typical activities' primary functions. Generating reports and analytics usually falls under the capabilities of reporting tools within Pega and relies on data management rather than the procedural directives that activities provide.