What do decision strategies primarily focus on in Pega?

Decision strategies in Pega are primarily concerned with evaluating case actions to determine the best course of action to support a business process. These strategies utilize defined conditions and algorithms to analyze data, allowing for automated decision-making based on contextual information.

This focus on evaluating case actions is crucial because it enables organizations to customize their responses to various scenarios, thereby improving efficiency and enhancing user experiences. By leveraging decision strategies, businesses can ensure that all decisions made during case processing are aligned with their goals, fostering more effective outcomes for both the organization and its customers.

Other choices, such as defining user roles, setting process deadlines, and implementing performance metrics, while important aspects of the overall Pega framework, do not specifically relate to the primary focus of decision strategies. Each of these elements serves a different purpose within a business process but does not encompass the strategic evaluation of case actions that decision strategies are designed to provide.