What distinguishes alternate stages in case definitions?

Alternate stages in case definitions are characterized by the fact that they may occur under specific conditions. This aspect allows for flexibility in case management, enabling different paths or stages to be triggered based on certain criteria or circumstances that arise during the case lifecycle. For example, a case might enter an alternate stage if specific conditions are met, such as a change in the status of a case or the fulfillment of a particular requirement.

This distinguishes alternate stages from mandatory or required processes, which must occur in every instance of a case, and from steps solely focused on data collection. The design of these alternate stages allows organizations using Pega to handle various scenarios elegantly, adapting the workflow to meet the unique needs of individual cases, thereby enhancing efficiency and responsiveness in case management.