What are the four standard types of correspondence used in Pega applications?

In Pega applications, correspondence refers to the various methods through which communication can be sent to users or stakeholders. The standard types of correspondence include email, letter, fax, and text message.

Email is widely used for its immediacy and ease of use in modern applications, and it allows for quick communication and integration with many email services. Letters provide a formal method for communication, often used for important notifications or official statements that require a physical format. Faxes, though less common today, are still used in certain industries that require documents to be sent over dedicated lines, providing secure and timely communication. Text messages are increasingly relevant for instant notifications that require immediate attention on mobile devices.

Thus, to accurately represent the four standard types of correspondence within Pega applications, it's essential to recognize that email indeed forms one of the basic communication methods used alongside letters, faxes, and text messages. The understanding of these formats helps organizations address diverse communication needs within their applications effectively.