What action is needed to allow case workers to add party information during case processing?

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To enable case workers to add party information during case processing, integrating the AddParty flow action into an assignment is the most effective approach. The AddParty flow action is specifically designed to facilitate the addition of new parties, such as customers or stakeholders, while the case is being processed. By including this action within an assignment, case workers will have a seamless experience where they can input necessary party details directly as part of their ongoing work.

While other options may touch upon aspects of data management or class organization, they do not directly address the requirement of providing a functional, user-friendly mechanism for adding party information in a live processing scenario. A data transform focuses more on mapping data rather than introducing new parties during case flow. Creating new classes for each work party could lead to unnecessary complexity and is not a standard practice in Pega. Invoking a utility function might help with specific tasks, but it would not directly present the capability for case workers to input party information within the flow of case processing. The direct integration of the AddParty flow action is tailored to meet the needs of case workers efficiently.

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