How should you configure the sending of rejection correspondence after a Decision shape?

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The correct answer focuses on using the CorrNew utility to effectively manage the rejection correspondence within the process flow. Utilizing the CorrNew utility allows for the configuration of a new correspondence record specifically designed for handling the communication that should be sent out when a candidate is rejected. This utility provides the necessary options and templates to create and send correspondence efficiently, directly tied to the outcome of the Decision shape.

This approach integrates the correspondence into the flow of the process, ensuring that it is executed as a part of the business logic without requiring additional manual steps later. The CorrNew utility specifically addresses the need to streamline the process of sending rejection notifications right after a decision is made, enhancing the automation and efficiency of the overall workflow.

In contrast, while other choices might seem viable, they do not provide the same level of integration and functionality. Adding a notification to the Decision shape may not allow for customization of the correspondence. Utilizing a Send Email Smart Shape could require additional steps for linking the email to the decision context. Employing a local action might complicate the workflow by introducing additional interactions that could delay or fragment the correspondence process. Therefore, leveraging the CorrNew utility is the most effective and efficient method for sending rejection correspondence directly after a decision.

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